viagogo payment to seller

7.3 Additional Policies. You may also file for a claim if your tickets are invalid or not accepted at the venue. We do not write articles to promote products. Luckily I spotted this in time and managed to get the parcel diverted back to the sender and refunded. Viagogo Engaged Employer Overview 285 Reviews 5 Jobs 221 Salaries 182 Interviews 50 Benefits -- Photos + Add a Review Viagogo Reviews Updated 25 Jan 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 265 of over 285 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.3 65 % How do you find a good accountant? I find it inconceivable that a rogue offshore business, already under the investigation of UK regulators and with such a chequered history, can continue to operate in this way. viagogo Pay & benefits reviews Review this company. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. 2.3 Username and Password. How to spot a fake, fraudulent or scam website. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. Buying tickets to events | ACCC Click the more button to email us. 1.2 Ticketing Exchange. 4.2 Stolen Property. It sickens us to think our gigs might lead to fans being ripped off by what is now a thriving, immoral industry. Additional information can be found in our FAQs and on the ticket details pages. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. Viagogo should be the subject of a full criminal investigation.. Can I deliver the tickets using a different delivery method? A Viagogo spokesperson said: 'This customer successfully bought and sold tickets using Viagogo and we are satisfied that this situation is resolved, after he recently confirmed in an email to us that he had located the nominated bank account, in his name, which contained the sale payments we deposited into it in November last year. According to several customer Viagogo reviews and feedback (see below) it appears Viagogo is not a 100% reliable ticket source.. As a resale marketplace, ticket availability fluctuates with demandas do prices, and as such, neither is guaranteed by Viagogo.com. Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. Viagogo Reviews (2020) | Is Viagogo Legit & Safe Site? To register, You must provide your real name, address, phone number, and email address. and in April 2019 the court found Viagogo had misled consumers and ordered Viagogo to pay a $7 million penalty in October 2020. Location. 2.14 Substituted Seat Locations. Ticket reseller Viagogo has been ordered to pay a penalty of $7m for misleading consumers. Exclusive: calls for investigations after test purchases indicate fraudulent practice of speculative ticketing. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. Selling a type of mobile ticket and transferring it to the buyer. Fast forward a few years, and the details she entered were still saved on your account. Start today for 5% back on up to $1,000,000 in branded sales. viagogo - Buy & Sell Concert, Sport & Theater Tickets 6.3 Allocation of Risk. We do not allow any commercial relationship to affect our editorial independence. Such notice shall be deemed given one business day after the email is sent. This will be deducted from your next payment. Hi All, I am a new member and have been in contact with Viagogo over the last few days as I looked to purchase Lewis Capaldi tickets on Friday, however the price I was given at the start of the. Under Section 75 of the Consumer Credit Act, your credit card company is jointly liable for any breach of contract or misrepresentation. Controversial website Viagogo scalps tickets for a John Farnham cancer Pay by PayPal, a free service to pay online without sharing your financial information. INVESTING EXPLAINED: What you need to know about 60/40 - Norway's Equinor doubles stake in major untapped North Government pushed to ease rule stopping 'pension BUSINESS CLOSE: Arm to shun UK for US listing; Pearson Rightmove shrugs off housing market blues, Pearson profits lifted by English language demand, Arm to shun the City for Wall Street listings, Tesla cost-cutting fails to impress investors, Schroders profits plummet on volatile markets, Ted Baker-owner joins race for Hunter Boots, Put your question to our team of independent experts. I resold concert tickets and Viagogo is insisting it paid me - but I With mycashbacks you get cash back & discounts very easily! Sharon Hodgson, the Labour MP who co-chairs a cross-party group investigating ticket abuse, said: It shouldnt be for campaign groups, artists, venues or promoters to monitor a secondary ticketing website to ensure that it is acting legally. Viagogo Won't pay me for my sold tickets - MoneySavingExpert Forum The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. Can you help me find out what has happened here? Viagogo is currently one of the world's largest ticket marketplace, and were one of the first ticket vendors to see major success online. You can update your payment method as long as you haven't yet been paid. Our customer service team has assisted this customer at length and provided all the information and proof he needed to identify the bank account in question. A payment to viagogo will appear on the Buyer's payment method statement as "VIAGOGO EVENT TICKETS". Viagogo's apparent brazenness has been breathtaking and, so far, it's managed to profit with impunity. 0. Ticket resale company 'determined to sit outside the law' AXS cannot validate any tickets purchased from Viagogo, StubHub, or any unauthorised third party vendor. 6.6 No Agency. 7.5 Miscellaneous. And the viagogo 100% order guarantee covers both buyers and sellers, so rest assured, we've got . Viagogo Review - Is Viagogo Legit? - Ticket-Compare.com Instead, write to them again: restate your claim, and the reasons for your complaint. 5.4 Making Adjustments. The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. Shoppers are advised to double check card details when shopping on computers or mobile devices. So its not int he sellers interest to sell fakes or not actually have the ticket. How sellers get paid Crucially in your case, this means. 'In terms of the 9 delivery fee, this was refunded to the credit card the customer used for his ticket purchase in line with our standard procedure for any buyer refunds.'. We will also add sales or value added tax on our fees as applicable. Viagogo doesn't sell tickets themselves, but provides a platform for resellers to sell tickets, in a similar way to Ebay or Gumtree. If you are unsatisfied with your bank or credit card provider, or your claim is unsuccessful, you can ask the Financial Ombudsman Service (FOS) to investigate your case. 2.18 Merchant Description. | Read 12,461-12,480 Reviews out of 30,829 Sellers should use our automated online confirmation process. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. . 2.4 Listing. Phoenix Suns Tickets. $39.99 a month + selling fees. M.B, via email. It can be easy to mix up card details when shopping online, as many sites will require users to save their details, or auto-fill them when they are making a purchase. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. If I don't spend enough time in the UK, can I be forced to become a 'non-dom'? See all 12 articles. 1 Complain to the ticketing website. You may find other users information to be offensive, harmful, inaccurate, or deceptive. 9 Dec 2022 - Seller Support Associate . But, it's unlikely you'll be able to claim back any additional expenses such as travel or hotel accommodation in the event of a cancellation. Nationwide hikes cost of home loans just weeks after cutting them, as swap rates start to rise. If Viagogo does not tell you about a restriction on a ticket, it may not be honored at the venue. You can do this in a couple of ways: Cash out the bond at your local bank or via TreasuryDirect. You have told me that, while you are glad to have located the money, you were not satisfied with Viagogo's customer service and will not be using them again. I want to ask if anyone know their custumer service valid e.mail ? Ask a question about Viagogo in Booking Services. 2.9 Seller's Confirmation Obligation. Save as much as you can and opt for investment trusts over trackers. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Chargeback is also particularly useful where the cost of the tickets was under 100 and Section 75 doesn't apply. viagogo - Buy & Sell Concert, Sport & Theatre Tickets Some links in this article may be affiliate links. We do not have knowledge that any of our employees has a relationship with this entity and we will investigate any potential breach of our code of conduct, it added. Be the first to hear about special offers. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. 2.8 Notification. Limerick, County Limerick 35 reviews; Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. Theres a problem with my wedding venue or supplier - what are my rights? viagogo - Buy & Sell Concert, Sport & Theatre Tickets On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. But, if you plan to do this, you must tell your ticket seller in advance. Pros. Viagogo: 623 questions (page 10) on Australia's largest opinion site ProductReview.com.au. Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. The revised version of this Agreement is automatically effective after it is initially posted on the Site. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. The tickets were bought and sold online, using the Viagogo fan resale platform. Almost all retailers now have an option to 'save this card for faster check-out next time'. Simple Ways to Contact Viagogo: 9 Steps (with Pictures) - wikiHow If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Another option you can try if you are looking for an alternative to Viagogo is Ticketsnetwork. A source close to Viagogo said it had no other connections to Global Experience Solutions. Property body publishes guidelines for homeowners considering installing it, Were mortgage rates below 4% a flash in the pan? . If u look on official ticket sellers sites some actually tell you not to buy from viagogo . A second source, with knowledge of that company, said it was run by a senior employee at StubHub in Spain. In this case they counted them as arrived the moment UPS scanned the tracking label. If you have added a new payment method, remember to click on the "star" icon to make this your default method for getting paid. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. The same court order also requires Viagogo to provide its customers with contact details of the people theyre buying from. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. Find the tickets that were originally transferred to you from your viagogo seller and continue these steps. There have been several reported issues with people buying tickets from secondary sellers, including: The Consumer Rights Act has a whole chapter on ticket reselling and says you must be told: In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. The Full Court upheld the finding made in 2019 that Viagogo had falsely represented that it was the 'official' seller of tickets to particular events. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. To set one payment method as your default, under 'Payment options for selling tickets,' select the 3 dots next to the one you want as a default and then 'Set as default.' See Getting paid for your StubHub sale for info about when to expect payment. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer law. 2.2 Registration. Helen Crane, This is Money, replies:This tricky ticket issue has been going on for quite some time. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. viagogo - Buy & Sell Concert, Sport & Theater Tickets The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. It appears that, several years ago, your wife had used Viagogo and, perhaps unbeknownst to her, the website was logged in under your account. The site operates a system wehre the tickets don't go on sale until they receieve them. 4 July 2019: Following several warnings that viagogo has not done enough to overhaul the way it presents information on its website, the CMA is now moving forward with legal proceedings for. In November, the firm was required to improve the information it gives to. Shortly afterwards, event organisers received orders for the same quantities, in Walkers name. Reiwa 5th Spring Tour Grand Sumo Tickets. Considering they are being taken to the high court of Australia and investigated by Australian consumer commission Id Hope paypal Australia has a duty of care for customers or . If your claim is ignored or refused by the ticketing company you should contact your bank or credit card company (if you paid using a credit card). Contact your bank or credit card company to verify the authorisation of payment to viagogo. But, there are certain scenarios where you're entitled to claim a refund if you purchased from an unauthorised secondary site, and there are steps you can take to get that refund.

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