lucy in the sky customer service number

After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Contact Us. Do you agree with Lucy in the Sky's 4-star rating? I reached out to customer service numerous times and have not had a response. I foresee no dress, no money returned and no reply. Our styles are designed exclusively in Los Angeles. -Kate. It was nothing like the picture. You can activate your new camera, view your photos, manage and monitor. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. This document governs your relationship with www.lucyinthesky.com (Website). Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. CABLE TV. How often does the website restock? This is a generic card error - this means that your bank is rejecting the transaction at this time. Every item was shipped separately and weeks after stating they were stated to arrive. For further information, please visithttps://help.afterpay.com/hc/en-au/. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. My learning training provider was City and Guilds. Hi Mandy, We reserve the right to withdraw linking permission without notice. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. - Check in with your local post office, as packages are often held there for pick up. Then, the item never ships. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). You should check this page from time to time to ensure that you are happy with any changes. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. Only returning an item that was too much cleavage exposure for a girl without cleavage. They have horrible customer service and cannot call because it's a bogus phone number. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. Free Returns for United States Customers. They have a great live chat setup and I like that they're always ready to help. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Not to mention that the slip underneath hardly covers anything. Thanks for your feedback. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Shop now at www.lucyinthesky.com. Date of experience: 04 February 2023. Please email us at resolution@lucyinthesky.email so we can look into your refund. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Please email us at resolution@lucyinthesky.email so we can assist you further. I did the Level 2 Customer Service Practitioner course. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. They weren't prepared for homecoming season and got behind. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. There are no fees if you pay on time. Help and support; Contact BT; Back. I've lost $120 to Lucy In the Sky and received nothing. If you order multiple styles with different delivery dates, they may ship separately. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so that we can better assist you! this was for a very special event and now i have no outfit and no resolution to this. Hi Grace, Thanks for your feedback. what is the average shipping time? We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. 5726 Solutions. Haiker Rojas. - Kate. Intellectual Property, Software and Content. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. It was not the representatives fault, so she did great, but the company should do better in alerting guests. - Kate, Hi Chris! We're so sorry about the delayed style. How useful is that if the items never come? -Kate. We're so glad you were able to utilize our 24/7 chat! The company helped issue credit for this matter to purchase a new item as soon as possible. I ordered my dress september 13 it's now october 1. is it supposed to take this long? -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. Although some question the quality of products, Lucy in the Sky is a great place to look for a dress for any event. Horrible return policy. Moving home . If you're reaching out to us regarding an order, please have your Order ID in your message. You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Yes, it says so on the website -- READ THE FINE PRINT. 0333 7591 018. I ordered a size larger and they still didn't fit. This may prevent you from taking full advantage of the website. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. They are absolutely, THE VERY BEST!!!! -Kate. Please email us at resolution@lucyinthesky.email so we can assist you sooner. If we are unable to contact you we will treat the order as cancelled. No! Save ur money and timego to windsor insteadur going to end up there regardless. All such rights are reserved by www.lucyinthesky.com and its licensors. -Kate. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. there is a dress i like but it is all out of stock. We have Live Chat and Email available for any questions or concerns. She offered me advanced credit and provided easy instructions to do so. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. BEWARE. I ordered my daughter's homecoming dress on 9/20. They weren't rude per se, but they were deeply unhelpful. We'd love to assist you further if you need help with returns. Horrible customer service. I am beyond disappointed in this company and its respect for its customers. There is no phone number and the chat has been disabled. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Very professional. I was horrified. 90015 HOW DO I CHECK DELIVERY STATUS OF MY ORDER? These numbers are generally staffed between the hours of 7 am to 11 pm every day. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. They are constantly moving as not to get found. We want to make sure that this refund goes through immediately. Thanks for your feedback. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. I HAVE MY TRACKING NUMBER. Don't waste your time or money, just go somewhere else! Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Products used:We havent received the products, Hi Jessica! The cost of foreign products and services may fluctuate. The dress we purchased did not fit at all like the photo depicted on the site. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. I will absolutely be reordering a new size and be a returning customer! The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. Most dresses are see through material with zippers stuck. -Kate. i ordered 2 dresses october 2 and need them for october 11. thanks! Best advice for those who are still waiting for their money back is to reach out to your bank and let them deal with this company, customer service will not help you. If you need help with returning we do have our returns in our FAQ. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! -Kate, Lucy in the Sky is an absolutely horrible company. I had an issue with my dress being see through and needed a replacement soon for an event. Your card will be debited immediately upon authorization being received. You will receive your tracking number once your style/s have been shipped. Thanks for your feedback. Hi Melissa, Products used:None package arrived too late. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. All prices advertised are subject to such changes. The first time it was cancelled altogether. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Tip for consumers:Do not buy from this company. Ordered my daughter a winter formal dress. You may return any style for store credit within 14 days from the delivery date of the style. Number of comments: 0 Shipping I need to change my address or order, how do I do this? I will never buy from them and also inform all of my daughters friends at school to not buy from their site. -Kate. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. This cost is not covered by us and is charged directly by your local government. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Customer service contacts and company information. | Read 181-200 Reviews out of 6,679 I have a very box shape body but this bran hella create lavish looking dresses for my body type.

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